Shipping policy

Shipping Policy

Thank you for shopping with Mood Studios Los Angeles. Please read our shipping policy carefully.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours.

Damages

Mood Studios Los Angeles is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We currently ship within the United States. International shipping may be available on a case-by-case basis. Please contact us at moodstudioslosangeles@gmail.com for more information.